What tenants really, really want?

What tenants really, really want?

Is there really any science behind letting a property, or is it just simply about having a property in the right location? In the era of generation rent and in which, according to recent research by Zoopla, it is 47% cheaper to rent a property in London than to buy, tenants can afford to be more particular about what they really, really want out of a rental property.

Not everyone renting is doing so because they a saving up for a deposit; some enjoy the flexibility it gives them to move and try new areas, others, especially in the capital, can enjoy a more affluent home and neighbourhood. Location, Location, Location is always important, as most will rely on public transport to get to and from work, therefore the time this takes in rush hour will always be a consideration when it comes to deciding which home to rent.

Not all tenants want the same things; many will be willing to pay a premium for certain features, such as a gym in their building, high spec kitchens, or having access to communal gardens or terraces. Therefore, when you are looking to target the rental market you need to understand the mind set and behaviours of those who you wish to attract. Get it right and you will always have minimal void periods; get it wrong and even in today's buoyant rental market, you may struggle.

A well maintained property is essential, with a modern kitchen and bathroom; remember, every inch must be spotless. Don't forget any outside areas, if your rental benefits from a small garden and terrace, take a little time to make it an attractive space that tenants will want to spend time in - this will only make your property more attractive in the eyes of potential tenants.

Tenants want to feel safe and secure in their new home, and this is where paying attention to the exterior of the property as well as the presentation of any communal areas is important. Small changes can make a huge difference, even if it's just tidying up fallen leaves and dead plants, or freshening up the paintwork in the hallway.

First class management of the property is a must. If you're managing your portfolio yourself then you need to be on the top of your game, especially at this time of year as we're heading from autumn into winter. It is during these cold months when pipes can burst and boilers fail, and if there is one sure fire way of upsetting your tenants, it's not reacting quickly and efficiently when issues arise. They are looking for a proactive landlord, who takes extra steps to ensure that their property is maintained thoroughly throughout the year.

By managing properties and working with tenants on a daily basis, we can see what issues arise, and also understand tenants concerns. We constantly work with our landlords to ensure the service we give to your tenants exceeds any they have experienced before. We want your properties let and re-let, ensuring that your void periods stay at an absolutely minimum, your property is respected, and your tenant is happy.

If you would like your property appraised by our lettings team to ensure it meets the wants and needs of today's tenants, contact a member of our lettings department today.

What Our Clients Say...

The guys over at PE were excellent throughout the entire cycle from viewings to signing the contract. They did everything and more to ensure my experience was seamless. Would highly recommend Andrew and the rest of the guys over at Portlands.

Rahul Kumar - Tenant

Professional and friendly service. My first experience using an estate agent could not have gone any better. Always available by phone or email no matter how minutia the question or need is. Within 25 hours they (Andrew) had found me a couple who have already moved in! Strongly recommend their services. Thank you so much to the Portland Team.

Liza Silvanian - Landlord

Darren and Andy were excellent at helping us to secure our new home - knowledgeable and sensible, lots of attention to the transaction, and great drive to get us over the line. Thanks both!

David Scott - Buyer

Finally, we sold our flat. It was a roller coaster journey for us-- with the great help of Darren and Andy who were there to guide us along the way (as we are selling our property for the first time) these duos really did a fantastic job of explaining to us and giving us information as we go about with the process. They would call, update us by email, phone and would go extra mile.. I couldnt thank them enough. Thank you Portland Estate Agents. Highly recommended!

Rhodora Requilme - Seller

Very helpful people, I found an amazing house to rent in a short period of time. I have relocated from another country and they helped me a lot.

Anca Novac - Tenant

I would highly recommend Portland Estate Agents. They offered a highly efficient service with clear communication, regular and reliable updates. Offered frank advice in relation to the market which ensured a sale within 5 weeks in this competitive market. The office of Portland estate agents always offered a warm welcome.

Patricia Walsh - Seller

I sold a 3-bedroom house in NW10 area through Portland Estate Agents. I am very satisfied with their service from valuation to sale, and I strongly endorse Portland Estate Agent with high ratings as their service is great and above expected. I would like to thank Darren, for being helpful, always responsive; and highly knowledgeable during the transaction. Thanks team Portland!

Ahmed Al - Seller

A very good company with an exemplary service. Jo Frati, the Property Management looks after me very well and I would recommend them to everybody.

Hisham Alshehatha - Tenant

We rented our flat through Portland and it was a very smooth process. We are 'inexperienced' renters and the whole process was much less stress and time-consuming then expected, Andrew was really helpful, particularly with finding a solution to some reference issues.

Tansy - Tenant

Brilliant service! from start to end, kept giving us updates regarding our purchase. big thanks to Darren for the support throughout the sale! i would highly recommend Portland estate agents!! i will definitely consider using it in the future. Always ready to answer multiple questions and give their expert advice. They have put lots of effort to make it all happen and we finally got there. Thanks for everything! good luck to the Portland team!!!!

Chirague Jamnadas - Buyer

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