Testimonials

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What our clients say about our service...

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Very helpful people, I found an amazing house to rent in a short period of time. I have relocated from another country and they helped me a lot.

Anca Novac - Tenant
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Darren and Andy were excellent at helping us to secure our new home - knowledgeable and sensible, lots of attention to the transaction, and great drive to get us over the line. Thanks both!

David Scott - Buyer
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The guys over at PE were excellent throughout the entire cycle from viewings to signing the contract. They did everything and more to ensure my experience was seamless. Would highly recommend Andrew and the rest of the guys over at Portlands.

Rahul Kumar - Tenant
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Finally, we sold our flat. It was a roller coaster journey for us-- with the great help of Darren and Andy who were there to guide us along the way (as we are selling our property for the first time) these duos really did a fantastic job of explaining to us and giving us information as we go about with the process. They would call, update us by email, phone and would go extra mile.. I couldnt thank them enough. Thank you Portland Estate Agents. Highly recommended!

Rhodora Requilme - Seller
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Professional and friendly service. My first experience using an estate agent could not have gone any better. Always available by phone or email no matter how minutia the question or need is. Within 25 hours they (Andrew) had found me a couple who have already moved in! Strongly recommend their services. Thank you so much to the Portland Team.

Liza Silvanian - Landlord
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We rented our flat through Portland and it was a very smooth process. We are 'inexperienced' renters and the whole process was much less stress and time-consuming then expected, Andrew was really helpful, particularly with finding a solution to some reference issues.

Tansy - Tenant
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Brilliant service! from start to end, kept giving us updates regarding our purchase. big thanks to Darren for the support throughout the sale! i would highly recommend Portland estate agents!! i will definitely consider using it in the future. Always ready to answer multiple questions and give their expert advice. They have put lots of effort to make it all happen and we finally got there. Thanks for everything! good luck to the Portland team!!!!

Chirague Jamnadas - Buyer
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A very good company with an exemplary service. Jo Frati, the Property Management looks after me very well and I would recommend them to everybody.

Hisham Alshehatha - Tenant
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I sold a 3-bedroom house in NW10 area through Portland Estate Agents. I am very satisfied with their service from valuation to sale, and I strongly endorse Portland Estate Agent with high ratings as their service is great and above expected. I would like to thank Darren, for being helpful, always responsive; and highly knowledgeable during the transaction. Thanks team Portland!

Ahmed Al - Seller
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My first time using an estate agent and it was also my first time committing to the property market. I've heard about the importance of doing your research, what to look out for and ensuring an orderly and easy to follow process from beginning to end and the team (especially both Andy and Darren) were very helpful, friendly and patient throughout. On behalf of my family who were closely involved, we thank you and couldn't be happier! They were very prompt with their communication and very professional too and I feel I am now in a position to recommend them to my friends and relatives within the area.

Kar Lee - Buyer
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I would highly recommend Portland Estate Agents. They offered a highly efficient service with clear communication, regular and reliable updates. Offered frank advice in relation to the market which ensured a sale within 5 weeks in this competitive market. The office of Portland estate agents always offered a warm welcome.

Patricia Walsh - Seller
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Very good service. We previously had our flat on the market for three weeks with another estate agent, and while people came to view it, no-one rented. We gave it over to Portland and they found a tenant on the same day, fully vetted. It wasn't just a fluke; the second flat we tried renting with Portland also had a tenant within two days, who has put down a deposit and is moving in soon. We would definitely use their services again in the future.

Peng Chee - Landlord
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Renting a property with Portland was a very smooth process. Everyone there has been really professional and helpful - phone calls were answered quickly, and any issues dealt with swiftly and thoroughly.

Peppa Wise - Tenant
I cannot thank Darren and Andy enough for the way they dealt with our recent purchase. We were trying to move quickly, but the seller had a very poor solicitor who confounded my solicitors and the seller on several occasions. The team at Portland remained positive and helpful at every stage, often going 'the extra mile' to make sure that the transaction progressed as quickly as possible. I would recommend this agent to anyone.
Peter Lloyd - Buyer
I have dealt with a number of estates agents since buying my first property 16 years ago. Since then I have bought, sold, and rented out dozens of properties. Darren and his team at Portland Estate Agents have by far been the best agents I've dealt with. During my latest sale I found the whole process stress-free, and the communication from start to finish was second to none. Great job, and thanks again to all at Portland Estate Agents.
Ron Conroy - Seller
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I was very impressed with Lee Marskell, the sales manager, and the team at Portland Estate Agents. Fantastic customer service, they were in constant contact to update me on proceedings, and my property was sold within one month. Highly recommended.

Rudi Jackson - Seller
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I was extremely pleased with the service and professionalism provided by Portland Estate Agents. Lovely personality! Above and beyond she was happy to go the "extra mile" when needed. I have already recommended them to a friend of mine who is thinking of selling her property in the future, and will recommend to anyone else who needs a good estate agent. Keep up the good work!! Thank you!!

Sandra Robinson - Seller
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This estate agent was most helpful and understanding, and I would most definitely recommend them to other people. Milo waited at the property when I was late, and was always at the end of the phone. If he was out on a viewing, other people in the office would happily take a message and get back to me. Milo was very helpful, working with the vendors and their solicitors helping me to finalise a quick sale. All in all, Milo and his team were very professional and generous with their time, making the transitional process much smoother. Thank you for all the hard work.

Sarah Cusak - Buyer
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I have just purchased an investment property from Darren and team at Portland. I have found that Darren was always responsive, patient, and highly knowledgeable throughout the transaction. I really appreciate his help and would highly recommend him and his team to anyone.

Tauran Patel - Buyer
A great service from start to finish from the Portland Team. Lee found me a great property that suited my needs and requirements and got the sale through to completion stress-free, with the help of their recommended solicitor. The whole sales team was very helpful and knowledgeable throughout the process, answered any questions I had, and dealt with any issues that cropped up. Andrew and the lettings team then took over and found me a lovely tenant who was ready to move in soon after completion. It was my first buy-to-let property and the experience I had means I'm looking forward to getting my next property from the Portland guys and girls shortly. If you are looking to buy or rent out a property I would highly recommend using these guys, as they are experienced estate agents who know what they are doing.
Macey Murphy - Buyer
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Andy and the team have redefined the concept of estate agents altogether. The service the team provide is absolutely excellent. In my dealings with them, I have been more than impressed. They were absolutely professional, proactive, and truthful in all their dealings, and actually worked for me to ensure I experienced as little disruption as possible in the quite stressful process of buying a home. They are excellent, and I can't recommend them enough for what they do.

Maria Kampo - Buyer
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Probably the most proactive estate agents in the Willesden Green Area. We recently sold our flat with Portland Estate Agents on a multi-agency agreement. They were able to bring in lots of potential buyers almost straightaway, whereas the other agent only managed to book a couple of viewings. They were able to negotiate the best price, and they liaised with our solicitor directly throughout the process to help push the sale along faster, and kept us updated at every stage. Would definitely recommend these guys!

Hiten Rabadia - Seller
Portland Estate Agents were fantastic from start to finish. I sold a property through them and could not fault Toni, who went the extra mile. The whole team were warm, friendly and efficient. I would recommend Toni and the rest of the team to anyone.
Jenny Moledina - Seller
Highly professional, personable, and always willing to go the extra mile. Portland Estates are always available to help and, with their years of experience, problems are dealt with efficiently and effectively. They liaise and meet with contractors and tenants when they say they will, and report back quickly. They are very good to work with, excellent communicators (a rare find in this sector!) and I would highly recommend them to anybody looking for a new letting agent. They would also be my first choice of agent for buying a new property. 5 stars.
Daney Robson - Landlord
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The team at Portland Estate Agents have been amazing! My property finally completed this month after almost a year of issues. Mainly there were problems with my lease, unbeknown to me. I hardly had to do anything, as the team chased everything for me. The main man was Lee; he is easy to talk to and has so much knowledge about everything. You receive regular emails and phone calls keeping you up to date every step of the way. They work well with your solicitors and the buyer's solicitors, and take a lot of pressure off you in what can be a very stressful process. Previously I used different agents, trying to advertise and sell my property in NW10, and I would strongly recommend this company. I wish Andy, Darren, and especially Lee all the best in the future. Thanks team Portland!

Bridget Whelan - Seller
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I just need to say thank you to Andy and Andrew for their patience and service. They have really look after my needs and find the right accommodation for us. I really will suggest this agency to anyone looking to rent or buy a new house/apartment.

Elisa Cominelli - Tenant
Great service from the team. Was after a small investment for a long-term buy-to-let, they called up with a possible flat, and 5 weeks later I had the keys! WOW!! What really impressed me was the level of communication, and the time they took to make you feel like they actually cared about your purchase. Many agents these days treat you as a transaction rather than an interaction, but Darren, Andy, and the rest of the team really made a great effort to make the process as smooth as possible. Great agents, and I look forward to my next purchase with them.
Hani Mohib - Buyer
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As a landlord I rely on my agent to get reliable tenants in the shortest time possible. In the last two months I have given Portland Estates two of my properties to market, and they have been quick and reliable in every aspect of their service. Andrew arrived promptly, took the details and had it on the website that day; prospective tenants were shown around and, in each case, within a week suitable tenants had been lined up. The referencing and back-up documents were processed very rapidly, and everything went smoothly. I can't praise Andrew and Portland Estates highly enough; I will be contacting them when another property becomes available to rent.

Heather Dodge - Landlord