Property Management & Maintenance

Property Management & Property Maintenance

Find out more about what is included in our property management & maintenance services

Property management is one of those areas that on the surface seems simple and straightforward, but can be challenging and stressful. No one knows when issues may arise, when a boiler will break, or a pipe burst, but we completely understand the frustration and upset it can cause. Regular and sustained maintenance on your property can help avoid some problems, but, as with many things in life, the unexpected can - and will - happen. You need to know that when it does, we will endeavour to ensure it is promptly dealt with, and that speed and professionalism are our primary concern.

Successful tenancies only occur when Property Management is handled correctly. Tenants feel cared for and listened to; they don’t have to stress should an appliance break - they know that one call to our Property Management Team and it will be fixed. Life can be stressful enough without adding to it with a badly managed tenancy, which is why both our landlords and tenants value this part of our service greatly, and often insist upon it.

We excel in property management because we work with you to eliminate barriers; our experience means our Property Management Team can anticipate and proactively handle problems, and we run into any challenges head on. We’re proud of what we do, and what we make possible for our clients.

Portland property lettings, promises delivered

Whether you manage 1 property or 100, the support you want from a letting agent can vary, which is why we adapt our service to meet your needs. From sourcing a tenant to fully managing your entire portfolio, discover more about our three levels of service.

If you have any Property Management queries, or you would like to speak with a member of the team please call 0208 451 9844, or send an email to

A Breakdown of our property lettings services

Let Only Letting & Rent Collection Fully Managed
Full marketing of your property, including quality images and floorplans
Sourcing & Introduction of Tenants
Negotiating Tenancy Terms
Professional References, including credit checks, employers, previous landlords, accountants, and guarantors (if applicable).
Right to Rent Checks
Tenancy Agreement
Arranging Energy Performance Certificate
Arranging Gas Safety Certificate & Electrical Certificate
Arranging an Inventory and Check-in of Tenants
Collection of Initial Rent & Deposit
Registration & payment of Deposit
Ongoing Collection of Rent
Payment to you via BACS
Monthly / Yearly Rental Statement
Initial Arrears Chasing from Tenant
Notifying Utilities of Change of Occupancy
Advising on Property Licence (if applicable)
Main point of contact for your tenants
Arranging Repairs & Maintenance
Ongoing Property Management
Periodic Property Inspections
Right to Rent Follow Up Checks
Arranging Ongoing Safety Checks
Managing the Check Out Process with Tenants
Advising on Deposit Deductions
Organising Professional Cleaning
Property Management while Vacant

If you require anything not listed above please contact us to see if we can help.


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What Our Clients Say...

The guys over at PE were excellent throughout the entire cycle from viewings to signing the contract. They did everything and more to ensure my experience was seamless. Would highly recommend Andrew and the rest of the guys over at Portlands.

Rahul Kumar - Tenant

Professional and friendly service. My first experience using an estate agent could not have gone any better. Always available by phone or email no matter how minutia the question or need is. Within 25 hours they (Andrew) had found me a couple who have already moved in! Strongly recommend their services. Thank you so much to the Portland Team.

Liza Silvanian - Landlord

Darren and Andy were excellent at helping us to secure our new home - knowledgeable and sensible, lots of attention to the transaction, and great drive to get us over the line. Thanks both!

David Scott - Buyer

Finally, we sold our flat. It was a roller coaster journey for us-- with the great help of Darren and Andy who were there to guide us along the way (as we are selling our property for the first time) these duos really did a fantastic job of explaining to us and giving us information as we go about with the process. They would call, update us by email, phone and would go extra mile.. I couldnt thank them enough. Thank you Portland Estate Agents. Highly recommended!

Rhodora Requilme - Seller

Very helpful people, I found an amazing house to rent in a short period of time. I have relocated from another country and they helped me a lot.

Anca Novac - Tenant

I would highly recommend Portland Estate Agents. They offered a highly efficient service with clear communication, regular and reliable updates. Offered frank advice in relation to the market which ensured a sale within 5 weeks in this competitive market. The office of Portland estate agents always offered a warm welcome.

Patricia Walsh - Seller

I sold a 3-bedroom house in NW10 area through Portland Estate Agents. I am very satisfied with their service from valuation to sale, and I strongly endorse Portland Estate Agent with high ratings as their service is great and above expected. I would like to thank Darren, for being helpful, always responsive; and highly knowledgeable during the transaction. Thanks team Portland!

Ahmed Al - Seller

A very good company with an exemplary service. Jo Frati, the Property Management looks after me very well and I would recommend them to everybody.

Hisham Alshehatha - Tenant

We rented our flat through Portland and it was a very smooth process. We are 'inexperienced' renters and the whole process was much less stress and time-consuming then expected, Andrew was really helpful, particularly with finding a solution to some reference issues.

Tansy - Tenant

Brilliant service! from start to end, kept giving us updates regarding our purchase. big thanks to Darren for the support throughout the sale! i would highly recommend Portland estate agents!! i will definitely consider using it in the future. Always ready to answer multiple questions and give their expert advice. They have put lots of effort to make it all happen and we finally got there. Thanks for everything! good luck to the Portland team!!!!

Chirague Jamnadas - Buyer

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