Find out more about what is included in our property management & maintenance services
Property management is one of those areas that on the surface seems simple and straightforward, but can be challenging and stressful. No one knows when issues may arise, when a boiler will break, or a pipe burst, but we completely understand the frustration and upset it can cause. Regular and sustained maintenance on your property can help avoid some problems, but, as with many things in life, the unexpected can - and will - happen. You need to know that when it does, we will endeavour to ensure it is promptly dealt with, and that speed and professionalism are our primary concern.
Successful tenancies only occur when Property Management is handled correctly. Tenants feel cared for and listened to; they don’t have to stress should an appliance break - they know that one call to our Property Management Team and it will be fixed. Life can be stressful enough without adding to it with a badly managed tenancy, which is why both our landlords and tenants value this part of our service greatly, and often insist upon it.
We excel in property management because we work with you to eliminate barriers; our experience means our Property Management Team can anticipate and proactively handle problems, and we run into any challenges head on. We’re proud of what we do, and what we make possible for our clients.
Portland property lettings, promises delivered
Whether you manage 1 property or 100, the support you want from a letting agent can vary, which is why we adapt our service to meet your needs. From sourcing a tenant to fully managing your entire portfolio, discover more about our three levels of service.
If you have any Property Management queries, or you would like to speak with a member of the team please call 0208 451 9844, or send an email to pm@portlandestateagents.co.uk
A Breakdown of our property lettings services
| Let Only | Letting & Rent Collection | Fully Managed | |
|---|---|---|---|
| Full marketing of your property, including quality images and floorplans | ✔ | ✔ | ✔ |
| Sourcing & Introduction of Tenants | ✔ | ✔ | ✔ |
| Negotiating Tenancy Terms | ✔ | ✔ | ✔ |
| Professional References, including credit checks, employers, previous landlords, accountants, and guarantors (if applicable). | ✔ | ✔ | ✔ |
| Right to Rent Checks | ✔ | ✔ | ✔ |
| Tenancy Agreement | ✔ | ✔ | ✔ |
| Arranging Energy Performance Certificate | ✔ | ✔ | ✔ |
| Arranging Gas Safety Certificate & Electrical Certificate | ✔ | ✔ | ✔ |
| Arranging an Inventory and Check-in of Tenants | ✔ | ✔ | ✔ |
| Collection of Initial Rent & Deposit | ✔ | ✔ | ✔ |
| Registration & payment of Deposit | ✔ | ✔ | ✔ |
| Ongoing Collection of Rent | ✔ | ✔ | |
| Payment to you via BACS | ✔ | ✔ | |
| Monthly / Yearly Rental Statement | ✔ | ✔ | |
| Initial Arrears Chasing from Tenant | ✔ | ✔ | |
| Notifying Utilities of Change of Occupancy | ✔ | ||
| Advising on Property Licence (if applicable) | ✔ | ||
| Main point of contact for your tenants | ✔ | ||
| Arranging Repairs & Maintenance | ✔ | ||
| Ongoing Property Management | ✔ | ||
| Periodic Property Inspections | ✔ | ||
| Right to Rent Follow Up Checks | ✔ | ||
| Arranging Ongoing Safety Checks | ✔ | ||
| Managing the Check Out Process with Tenants | ✔ | ||
| Advising on Deposit Deductions | ✔ | ||
| Organising Professional Cleaning | ✔ | ||
| Property Management while Vacant | ✔ |
If you require anything not listed above please contact us to see if we can help.